How to Find and Download Your Lionel Global Certificate
When you complete any Lionel Global certificate course (100%) in Absorb LMS, your Certificate of Completion is automatically issued. You can access, download, or print your certificate anytime through your Transcript.
How to Access Your Certificate
Option 1: From Dashboard
- Log into your Lionel Global (Absorb LMS) account.
- Click your Profile Icon in the upper-right corner.
- Select Transcript from the dropdown menu.
- Your completed certificates will appear under the Certificates section.
- Click Download or Print to get your certificate.
📸 See screenshots in the Help Center article for visual guidance.
Option 2: From the Transcript Page
- On the Transcript page, you’ll see two tabs:
- Certificates → shows your completed courses that issue certificates.
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- Courses → lists all courses in progress and completed.
- Certificates can be downloaded or printed anytime.
If You Don’t See Your Certificate
If you don’t see your certificate:
- Make sure your course is certificate-bearing (some preview courses do not issue certificates).
- Confirm the course shows 100% completion.
- Check if any CPR upload or external verification is pending.
If you’ve met all requirements and still don’t see your certificate, contact our Global Team:
📧 global-support@lionel.edu
Need Help?
Our support team can help verify your completion or escalate issues.
Email: global-support@lionel.edu
Include:
- Full Name
- Email Address
- Course Title
Related Resources
- Lionel Global Student Portal Overview
- Troubleshooting Course Progress Not Updating
- Understanding Certificate Courses vs. Previews