Please see the instructions for your benefit below:
Chapter 33 – Post 9/11 benefits can verify their enrollment via text or phone call.
Via Text Message:
- Opt in: Students with a U.S. mobile phone number can use text messages as a simple, quick option for verifying monthly enrollment. As your enrollment approaches, you will receive the following opt-in text: “Post-9/11 GI Bill housing and kicker payments now require monthly enrollment verification. Would you like to submit yours via text? Please reply YES or NO.” Reply “YES” to opt in. The text message link will expire 14 days after receipt, so please respond within that time frame.
- Verify: After opting in, you can verify your enrollment every month simply by responding to the following text message from VA: “Did you remain enrolled in your courses in MON YYYY as certified? Please reply YES or NO. If you have dropped all your courses, you must reply NO.” Reply “YES” to verify enrollment for the previous month.
The VA will never ask for your personal information, such as your social security number or bank account information, via text.
Please reach out to the Education Call Center (ECC) at 1-888-GIBILL-1 (1-888-442-4551) to update your contact information if you have not received a text message to opt-in. This will ensure that you receive the latest email updates on monthly enrollment verification and are able to opt-in to enrollment verification by text message.
Via Phone Call:
If you are unable to verify via text or email, you will need to contact the VA at 1-888-GIBILL-1 (1-888-442-4551) and ask a representative to verify your enrollment. NOTE: VA wait times may be high due to the number of students verifying enrollment each month. If you’re not sure if the VA has your phone number and/or email on file, you can also contact the VA to update your contact information and ensure you can verify via text or email.
Chapter 30 and 1606 recipients are required to contact the VA on the last day of each month to verify their attendance. If you forget to call, your payment will be held. If the number of credits or enrollment status is incorrect when you are verifying your attendance, contact the Veterans Education Benefits Office with the correct information. Do not try to correct it through the VA website.
Verify by phone: 1-877-823-2378
Verify online: WAVE system
If you are using the VA STEM scholarship you can verify your attendance using STEM text. Please see the VA’s PDF about the STEMText for more details.